Mobile Privacy Policy for ResolutionsBridge.com

ResolutionsBridge.com is committed to protecting the privacy of its users, including those accessing our services via mobile devices. This Mobile Privacy Policy describes how we collect, use, store, and share information gathered through our mobile application and mobile-optimized website. By using ResolutionsBridge.com on any mobile platform, you agree to the terms outlined here. Please read each section thoroughly to understand our mobile-specific privacy practices.

1. Scope of Mobile Privacy Policy

This Mobile Privacy Policy applies to all data collected, processed, and shared when accessing ResolutionsBridge.com through a mobile application or mobile browser. It complements our general Privacy Policy and provides additional details specific to mobile usage. This policy covers data collected through mobile features, including push notifications, location tracking, and in-app interactions. We encourage mobile users to review both this Mobile Privacy Policy and our general Privacy Policy to fully understand how their data is handled.

2. Mobile-Specific Data Collection

When using ResolutionsBridge.com on a mobile device, we collect information beyond that gathered on desktop platforms. This may include device-specific information such as device type, operating system, mobile network information, and unique device identifiers. Additionally, we may collect diagnostic data, crash logs, and performance metrics to improve app functionality. Information related to app usage, such as session lengths and specific interactions, is also collected to enhance user experience and service optimization.

3. Use of Location Data

ResolutionsBridge.com may request access to your device’s location data to provide location-based services, such as directing you to relevant legal resources or local professionals. Location data is collected only with your explicit consent, and you can disable location services at any time through your device settings. We use this data solely to enhance the relevance of our offerings and improve personalized content, without sharing it with third parties for advertising purposes unless explicitly stated.

4. Push Notifications and In-App Messaging

With your permission, ResolutionsBridge.com may send push notifications or in-app messages to keep you informed about important updates, new articles, resources, and relevant service offerings. You can manage or disable notifications through your device settings at any time. These notifications are intended to enhance your experience by providing timely information, and you will only receive them if you opt in during setup or through your account preferences.

5. Mobile Advertising and Analytics

To improve our mobile services, we partner with third-party analytics providers and advertising networks. These partners may use tracking technologies, such as mobile-specific cookies and unique device identifiers, to gather data on your app usage and preferences. This information is used solely to analyze trends, enhance functionality, and deliver relevant content. We do not permit third-party advertisers to collect personally identifiable information without your consent and strictly limit data sharing to analytics and improvement purposes.

6. Data Security for Mobile Users

Protecting your data is our highest priority, and we implement stringent security measures specifically tailored for mobile platforms. All mobile data is encrypted during transmission and storage using industry-standard protocols. Additionally, we perform regular security audits on our mobile application and servers to identify and address vulnerabilities. We encourage users to secure their devices with strong passwords and update software regularly to minimize risks associated with mobile security.

7. Permissions Requested by the App

Our mobile application may request various permissions to function effectively. These may include access to your camera (for document scanning), contacts (for sharing resources with others), and storage (for saving legal documents locally). Permissions are requested only when necessary, and you have full control over granting or denying access. Users can modify these permissions at any time through their device settings, though disabling certain permissions may impact functionality.

8. Mobile Payment Data

When using ResolutionsBridge.com’s mobile application for any in-app purchases or subscriptions, we collect and process payment information. All payment data is encrypted and handled through trusted third-party payment processors that comply with PCI-DSS standards. We do not store your payment details on our servers, and all transactions are managed securely through the processor. Your financial information is protected according to the highest security standards and is used solely to complete transactions and fulfill services.

9. Data Retention on Mobile Devices

ResolutionsBridge.com retains personal information on mobile devices only as long as necessary to provide and improve services. Data stored locally, such as saved documents or app preferences, remains on your device and is not automatically transferred to our servers. You may delete locally stored data directly from your device, and uninstalling the app will remove all locally saved data, except for backup data stored according to our general data retention policy.

10. User Rights and Mobile Data Access

Mobile users have the right to access, update, or delete their personal information directly through the mobile application or by contacting our support team. For users who wish to control how their mobile data is used, app settings and device permissions provide a convenient way to manage privacy preferences. Should you need assistance managing your data, our support team is available to guide you through the process, ensuring compliance with applicable data protection laws.

11. Children’s Privacy on Mobile Platforms

Our mobile services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors through our mobile application or mobile site. If we become aware that a minor has provided personal data via our mobile services, we will promptly delete it. Parents and guardians are encouraged to monitor their child’s mobile activity and contact us if they believe a minor has accessed our services without permission.

12. Changes to This Mobile Privacy Policy

ResolutionsBridge.com reserves the right to modify this Mobile Privacy Policy to reflect updates in our practices, legal requirements, or technical developments. Any changes to the policy will be posted within the mobile application and on our website with a revised effective date. For significant changes, we will notify users through additional alerts, providing an opportunity to review and consent to new terms. Continued use of our mobile services following any modifications constitutes acceptance of the updated policy.

Effective Date: This Mobile Privacy Policy is effective as of 18/11/2024. For questions or concerns regarding this Mobile Privacy Policy, please contact us through the support options available in our mobile application or on our website.